Frequently Asked Questions

The Basics

What is Well Rooted?

Well Rooted is a dietary supplement (drink mix) for immune support and gut health.

What makes it different?

Proven Science: We use award-winning ingredients (BeniCaros® prebiotic, IMMUSE® postbiotic) backed by 35 clinical studies that provide breakthrough results for immune and gut health. Read about our ingredients and science here.

Natural Ingredients: No added sugar. No artificial additives. Plant-based vitamins.

Who should take it?

Everyone can benefit from the powerful health benefits of Well Rooted.

Why should I take it?

  • To help avoid getting sick (preventative)*
  • To recover faster when you're sick (recovery)*
  • To improve overall immune & gut health (general wellness)*

How to Use Well Rooted

How do I take Well Rooted?

Mix one stickpack of Well Rooted into 8-16 oz of water and stir well.

Regular, daily use yields the best results for immune support and gut health.

Take in the morning for all-day support.

How much water should I mix it with?

We think Well Rooted tastes best when mixed with 8oz of water, but you can mix with 16oz of water or more for a lighter flavor. Find the taste that is right for you!

Diluting with more water will not diminish its effects.

Can I take it on an empty stomach?

Yes, Well Rooted can be taken without food. However, for optimal results, we recommend taking in close proximity to food (before or after eating) as Vitamin D is a fat-soluble vitamin and is better absorbed with food.

If you have a sensitive stomach, we recommend taking with food.

Can I take it at night?

Yes. Well Rooted does not contain caffeine or any ingredients that interfere with sleep.

Can I mix it with hot water?

Hot water may reduce the viability of the Vitamin C.

However, our other ingredients (BeniCaros®, IMMUSE®, Vitamin D, Zinc) should be unaffected by the temperature.

We do not encourage mixing Well Rooted with boiling water but warm water (drinkable temperature) should be fine.

Ingredients & Benefits

What ingredients are in Well Rooted?

Well Rooted contains 5 active ingredients which support immune function and 4 other ingredients which enhance and stabilize the product.

Active Ingredients:

  • BeniCaros® prebiotic
  • IMMUSE® postbiotic
  • Vitamin C (from acerola)
  • Vitamin D3 (from pine)
  • Zinc (from guava leaf)

These five active ingredients are described in more detail here.

Other Ingredients

  • Chicory Root Inulin: a prebiotic sourced from the roots of chicory plants. Provides mouth feel and is an excellent source of fiber that promotes gut health.
  • Organic Red Tart Cherry Powder: a natural powder made from organic red tart cherries used for flavor.
  • Organic Strawberry Powder: a natural powder made from organic strawberries used for flavor.
  • Stevia Leaf Extract: a natural sweetener isolated from the leaves of stevia plants.

What benefits can I expect?

Regular use will support a stronger immune system and healthier gut.*

Customers report:

  • Getting sick less often
  • Recovering faster when already sick
  • Feeling more energized
  • Feeling more alert and focused
  • Less digestive issues
  • Better overall health

When should I expect to see benefits?

Well Rooted starts working the first day you take it. You should notice improved health after a few days of taking.

Regular, sustained use over time will lead to more pronounced benefits.

Does it help with hangovers?

The vitamins, minerals, and antioxidants will help with recovery from hangovers. Drinking Well Rooted will hydrate you.

With that said, Well Rooted is not explicitly formulated to help with hangovers. Its primary purpose is to provide immune support.

Product Information

What does it taste like?

Currently, we have one flavor, “Mixed Berry”, which tastes like berry-flavored water.

Our customers describe the taste as pleasant, crisp, and refreshing.

The flavor comes from organic red tart cherry powder, organic strawberry powder, and a small amount of stevia leaf extract.

How can I learn more about the supporting research?

Each active ingredient in Well Rooted is backed by clinical studies, human trials, and peer-reviewed literature. If you'd like to learn more about an ingredient and the benefits it can offer, there is plenty of available literature for you to review.

The websites for Benicaros® and IMMUSE® have research on those ingredients. PubMed is a great resource for research on Vitamin C, Vitamin D3, and Zinc.

Why is it in powder form?

Powder, when mixed with liquid, is absorbed immediately by your body unlike pills, capsules, tablets, or gummies which take longer to digest.

What gives it its color?

We don't use any artificial colorings or dyes so the color you see is a result of the raw blend of natural ingredients we use.

Why is there residue at the bottom of the glass?

This is completely normal! Not all of our ingredients are water soluble so some residue is expected. Give your water bottle a shake or stir the formula in your glass and the product will evenly distribute again.

What is the shelf-life of the product?

Well Rooted will last for at least 36 months if stored at room temperature and protected from moisture.

Where are your products made?

We produce our product in Irving, Texas and operate out of Dunedin, Florida.

Diet & Health Questions

Is Well Rooted suitable for my diet?

Well Rooted is friendly for the following diets:

  • Vegan & Vegetarian
  • Keto
  • Low Carb

Well Rooted contains absolutely no:

  • Artificial Flavors, Colors, or Sweeteners
  • Added Sugar
  • Caffeine
  • GMOs
  • Gluten
  • Dairy
  • Egg
  • Nuts
  • Soy
  • Wheat
  • Corn
  • Animal Byproducts

If you have any concerns, please consult with a medical professional.

Is it safe for children?

Yes. All of our ingredients have been studied extensively in children and been shown to be safe and effective for children.

Is it safe to consume while pregnant?

Yes. Well Rooted has no ingredients that would affect a pregnancy, but if you are pregnant, we still recommend consulting with your doctor before consuming to ensure it fits with your diet.

HSA / FSA

Is Well Rooted eligible for HSA/FSA?

Yes! We are HSA/FSA eligible for most customers.

We partner with TrueMed to allow you to use your HSA/FSA funds on both one-time purchases and subscriptions.

Learn more about how it works here.

Shipping

How much does shipping cost?

For orders over $49:

  • Express shipping (2-3 days) is FREE

For orders under $49:

  • Express shipping (2-3 days) to the continental USA is $3.99
  • Express shipping (3-5 days) to Hawaii, Alaska, Puerto Rico, and the U.S. Virgin Islands is $4.99

Our full shipping policy is here.

When will I receive my order?

All of our orders to the continental United States are shipped via DHL Express shipping which has a 2-3 day delivery window. Orders to Hawaii, Alaska & Puerto Rico have a 2-5 day delivery window.

Some important points about the promised delivery window:

  • Orders are shipped out in the late afternoon Eastern time on weekdays (orders are not shipped out on Saturdays or Sundays)
  • Orders must be placed before noon Eastern time to be shipped out that same day; orders placed after noon Eastern time are shipped out the next day
  • The delivery window begins the day after an order is shipped out
  • Sundays are not counted in the delivery window (Monday through Saturday are the only days in which a package moves in transit and is delivered)

Example: An order placed at 2pm Eastern time on Monday with Express (2-3 day) shipping will be shipped out Tuesday afternoon and will be delivered on Thursday or Friday (2-3 days after the day it is shipped out).

Where do you ship to?

We ship to all 50 states in the U.S., Puerto Rico, and the U.S. Virgin Islands.

We do not ship to other U.S. territories, military bases, or internationally at this time.

Returns & Refunds

What is your return policy?

We take great pride in our products, so your purchase is covered by our satisfaction guarantee.

If, for any reason, you're not completely satisfied, contact us for a full refund at support@staywellrooted.com